Sugar help

From Sugar Labs

Contents 1 Finding answers to help 1.1 The Sugar Learners' manual 1.2 Sugar glossary 1.3 Tutorials 1.3.1 Videos 1.3.2 Developer mini tutorials 1.4 The Undiscoverable 1.5 OLPC Project Help and Information 1.6 Request new features 2 Help Requests: 2.1 on Usage 2.2 on the Wiki 2.3 on Submitting a bug 2.4 on Releases 2.5 on Distributions 2.6 on Sugar hardware ports 2.7 on Sugar activities 2.8 on Sugar deployments 2.9 on Sugar Labs

Finding answers to help

For general help on Sugar or about Sugar Labs, please see also

→ Getting started

→ Sugar Labs FAQ - a compilation of the team FAQs

→ Category:FAQ - an index to all FAQ pages (with links for new questions)

→ Category:Help - pages tagged as 'Help'

→ Category:HowTo - pages tagged as 'HowTo'

→ http://getsatisfaction.com/sugarlabs - our community-powered support site

→ http://launchpad.net/soas - our Sugar on a Stick project support site

→ Community Forums - on-line forums with lots of topics

The Sugar Learners' manual

available as: HTML or .pdf 128 pages, 8.3 MBytes (for saving or printing).

Sugar glossary

There is a glossary with commonly used acronyms available here.

Tutorials

• Ideas for How to present Sugar.

Videos

• Using the Journal
• Using View Source
• Turtle Art basics
• Turtle Art Portfolio basics
• XO Editor basics

Developer mini tutorials

• See Development Team/Mini tutorials.

The Undiscoverable

We have tried hard to make it easy for children to discover what they can do with Sugar software without being told. But that isn't always possible. So we have a list of things that teachers should know about, and be able to demonstrate. If you find some feature of the software incomprehensible, please add it to the list, and we will see what we can do for you and everybody else who runs into the same problem. Sometimes the answer is a click of the mouse away, but not always. We are, after all, introducing children to all of human knowledge. They will inevitably need help with much of it. It took all of our ancestors many years to get this far, so it is alright if children spend a few years hitting the highlights, and getting help to do it.

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OLPC Project Help and Information

For general help and information about the OLPC Project, please see these links at the The OLPC Wiki:

Official OLPC FAQ, Support FAQ, for questions about the XO laptop and its use, Support, for more support mechanisms, :Category:OLPC FAQ, and Ask OLPC a Question (in roughly that order).

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Request new features

Please use our Request New Features page.

If you can't find your answer, please request one or supply one! below:

Help Requests:

Click on an [edit] link next to a topic paragraph below to enter your request or an answer (you will see more instructions on the edit form). But first, if possible, login or register on the wiki, leave an email address (secured by your login password), and then you can choose to 'Watch' any page on the wiki (such as this one) by clicking the 'Watch tab', and you will receive an email if the page changes. Plus, others can respond to you privately by using the 'E-mail this user' link in the sidebar of your user page.

There are also links for new questions on the Category:FAQ pages.

on Usage

First, see the help links above.

on the Wiki

First, see the Wiki Team/Resources page.

on Submitting a bug

Please report problems or bugs on Submit Bugs/Problems page.

on Releases

First, see this page, 0.88/Roadmap.

on Distributions

First, see the Downloads and Supported systems pages.

• Live CD in Spanish

  Purport: I see as one of the selling points of Sugar that a non-expert user can use computers "off the bat". It has been reported to me that currently the LiveCD requires some tweaking at startup to adjust it to a given locale, which I feel is to ask too much precisely from users that are not skilled.
  Goal: a LiveCD version that is localized in Spanish from startup, with no tweaking required, to be distributable among the Spanish-speaking public.

  Contact: yamaplos at bolinux.org

on Sugar hardware ports

First, see the Supported systems page.

on Sugar activities

First, see the Activity Team pages.

on Sugar deployments

First, see the Deployment Team pages.

on Sugar Labs

See the Sugar Labs page. Sugar Labs was created to provide a mechanism for supporting the Sugar community of volunteers. These volunteers are engaged in a variety of activities: some are writing software to improve Sugar; some are porting Sugar to new platforms; some are developing new activities that run in Sugar; some are helping to debug Sugar and help with quality assurance; some are writing documentation for Sugar developers and for those who use Sugar in the field; some are developing new scenarios for learning with Sugar; some are using Sugar and reporting upon their experiences to the community; and some are providing help and support.

Since we started Sugar Labs, we have been receiving a number of requests for help: porting Sugar to new distributions; tuning Sugar on a specific hardware platform; developing specific Sugar activity; helping with support in specific deployments, etc. Please use this page both to make requests and respond to requests for help.