Difference between revisions of "Find help"

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<noinclude>{{Translations | [[Sugar help|english]] &#124; [[Sugar help/lang-pt|português]] &#124; [[Sugar help/lang-es|español]] &#124; }}
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{{Obsolete}}
</noinclude>
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<noinclude>{{Translations | [[Sugar help|english]] &#124; [[Sugar help/lang-pt|português]] &#124; [[Sugar help/lang-es|español]] &#124; }}</noinclude>__TOC__
__TOC__
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Begin by reviewing the navigation bar on the far left of every page of this wiki.  Each section with a triangle ▸ will expand ▾ to reveal common destinations.
<big><big>'''Finding help'''</big></big>
 
  
* Begin by reviewing the Navigation bar on the left.  Each section with a triangle will expand to reveal common destinations.
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* Follow the '''[[Getting Started |Get started]]''' link to study the [[Getting Started]] page.
* Follow the '''[[Getting Started |Get started]]''' link under '''Sugar''', to study the page [[Getting Started]].
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* See [http://en.flossmanuals.net/sugar Sugar manual], which is recommended reading for all!
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* Visit [[Getting Started/Explore]], where you will also find links to tutorials, videos, and some Activity descriptions.
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* See the [[{{Current Stable Release}}/Notes|Release notes]].
  
There you will find '''The Sugar Learners' manual''', recommended reading for all!
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===View wiki [[Special:Categories|categories]]===
 +
Many of the pages on this wiki are tagged at the bottom of the page with "Category:" or "Categories:". (A list of all the categories and the number of pages in each category is available at [[Special:Categories|Categories]].)
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:For example, look at the foot of this page: it has the tag '''Help'''. If you click on the tag, it will take you to an index of all other pages tagged '''Help.'''
  
Plus you will find links to Tutorials, Videos and, importantly, current release notes.
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:You can see all the pages tagged 'FAQ' by following this link '''[[:Category:FAQ]]''', which takes you to an index of all of the FAQ pages. There is a link on each FAQ page for asking new questions.
  
 +
:Similarly, '''[[:Category:Help]]''' shows pages tagged as 'Help', and  '''[[:Category:HowTo]]''' shows pages tagged as 'HowTo'.
  
'''[[Sugar Labs/FAQ | Sugar Labs FAQ]]''' - a compilation of the team FAQs
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===Review [[Sugar Labs/FAQ|Sugar Labs FAQs]]===
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There is a compilation of [[Sugar Labs/FAQ|'''frequently asked questions''' (FAQs)]] indexed by category.
  
'''Search this wiki.'''
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===Discover [[The Undiscoverable|the undiscoverable]]===
:Most of the pages on this wiki are tagged on the bottom of the page by "Category:"
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We have tried hard to make it easy for children to [[Discovery|discover]] what they can do with Sugar software without being told. But that isn't always possible. So on '''[[The Undiscoverable]]''' page we have a list of things that teachers should know about, and be able to demonstrate. If you find some feature of the software incomprehensible, please add it to the list, and we will see what we can do for you and everybody else who runs into the same problem. Sometimes the answer is a click of the mouse away, but not always. We are, after all, introducing children to all of human knowledge. They will inevitably need help with much of it. It took all of our ancestors many years to get this far, so it is alright if children spend a few years hitting the highlights, and getting help to do it.
::Have a look at this page, it has the tag '''Help'''. If you click on the tag, it will take you to an index of all other pages tagged '''Help.'''
 
  
:You can see all the pages tagged 'FAQ' by following this link '''[[:Category:FAQ]]''' - an index to all FAQ pages ('''with links for new questions''')
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===OLPC Project Help and Information===
 
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OLPC represents by far the largest Sugar deployments. For general help and information about the OLPC Project, please see these links at the [[olpc:The OLPC Wiki|OLPC Wiki]]:
:similarly '''[[:Category:Help]]''' - pages tagged as 'Help' and  '''[[:Category:HowTo]]''' - pages tagged as 'HowTo'
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* [[OLPC:Official OLPC FAQ | Official OLPC FAQ]],
 
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* '''[[OLPC:Support FAQ|OLPC's Support FAQ]]''', for questions about the XO laptop, its version of Sugar, and Activities.
'''&rarr;''' '''[[Sugar_Labs/Communication channels#Forums|Community Forums]]''' - on-line forums with lots of topics
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*:  Much information is applicable to the current version of Sugar (e.g., using Activities).
 
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* [[OLPC:Support|Support]], for more support mechanisms,
'''&rarr;''' '''[[Service]]''' - an index to Sugar Labs infrastructure services
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* [[OLPC::Category:OLPC FAQ|:Category:OLPC FAQ]], and [[OLPC:Ask OLPC a Question | Ask OLPC a Question]] (in roughly that order).
 
 
'''&rarr;''' '''[[OLPC:Support FAQ|OLPC's Support FAQ]]''' - FAQs about the XO laptop, its version of Sugar, and Activities.
 
:  Much information is applicable to the current version of Sugar (e.g., using Activities). See also [[#OLPC_Project_Help_and_Information|OLPC Project Help and Information]] below.
 
 
 
&nbsp; '''Former sites'''&mdash;these have a short history of problems, but are no longer preferred by Sugar Labs.
 
 
 
:: http://getsatisfaction.com/sugarlabs & http://launchpad.net/soas
 
 
 
===The Sugar Learners' manual===
 
{{FlossmanualBlock}}
 
  
 
===Sugar [[Glossary|glossary]]===
 
===Sugar [[Glossary|glossary]]===
: There is a [[Glossary|glossary with commonly used acronyms available here]].
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There is a [[Glossary|glossary with commonly used acronyms available here]].
  
{{:Tutorials}}
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===Communication and Forums===
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: (See [[Sugar Labs/Communication channels]] for more details.)
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* [http://chat.sugarlabs.org/ Ask questions in an live chat room for Sugar]
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:: This chat room starts in your browser. (Notice that <span class="plainlinks">[http://chat.sugarlabs.org/ Chat]</span> is on the top navigation bar of all pages of this wiki.)
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* [https://socialhelp.sugarlabs.org/ Social Help] - A new forum for asking questions about Sugar or Sugar Activities.
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* The official OLPC community support forum, forum.laptop.org http://en.forum.laptop.org/
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* The Fedora community has an active forum, http://www.fedoraforum.org/
  
===[[The Undiscoverable]]===
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===Sugar Labs infrastructure===
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* [[Wiki_Team/Resources#Sugar_Labs_Wiki_Guide|Wiki editing guide]]
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* [[Service|Infrastructure services index]]
  
: We have tried hard to make it easy for children to [[Discovery|discover]] what they can do with Sugar software without being told. But that isn't always possible. So we have a list of things that teachers should know about, and be able to demonstrate. If you find some feature of the software incomprehensible, please add it to the list, and we will see what we can do for you and everybody else who runs into the same problem. Sometimes the answer is a click of the mouse away, but not always. We are, after all, introducing children to all of human knowledge. They will inevitably need help with much of it. It took all of our ancestors many years to get this far, so it is alright if children spend a few years hitting the highlights, and getting help to do it.
+
===Former help sites===
 
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On these sites, you can find the description of some old problems, but they are no longer maintained by the Sugar Labs community:
----
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* http://getsatisfaction.com/sugarlabs
 
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* http://launchpad.net/soas
===OLPC Project Help and Information===
 
: For general help and information about the OLPC Project, please see these links at the [[olpc:The OLPC Wiki|The OLPC Wiki]]:
 
: [[OLPC:Official OLPC FAQ | Official OLPC FAQ]], [[OLPC:Support FAQ|Support FAQ]], for questions about the XO laptop and its use, [[OLPC:Support|Support]], for more support mechanisms, [[OLPC::Category:OLPC FAQ|:Category:OLPC FAQ]], and [[OLPC:Ask OLPC a Question | Ask OLPC a Question]] (in roughly that order).
 
----
 
  
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==[[Request help]]==
  
===If you have not found the answer you need here:===
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:If you have not found the answer you need here, try [[Request help]].
:try [[Help Requests]]
 
  
  
 
[[Category:Help]]
 
[[Category:Help]]

Latest revision as of 15:31, 14 May 2016

Stop hand.png NOTE:
The content of this page is considered
DEPRECATED and OBSOLETE
It is preserved for historical research, along with its talk page.
english | português | español | HowTo [ID# 98462] 

Begin by reviewing the navigation bar on the far left of every page of this wiki. Each section with a triangle ▸ will expand ▾ to reveal common destinations.

View wiki categories

Many of the pages on this wiki are tagged at the bottom of the page with "Category:" or "Categories:". (A list of all the categories and the number of pages in each category is available at Categories.)

For example, look at the foot of this page: it has the tag Help. If you click on the tag, it will take you to an index of all other pages tagged Help.
You can see all the pages tagged 'FAQ' by following this link Category:FAQ, which takes you to an index of all of the FAQ pages. There is a link on each FAQ page for asking new questions.
Similarly, Category:Help shows pages tagged as 'Help', and Category:HowTo shows pages tagged as 'HowTo'.

Review Sugar Labs FAQs

There is a compilation of frequently asked questions (FAQs) indexed by category.

Discover the undiscoverable

We have tried hard to make it easy for children to discover what they can do with Sugar software without being told. But that isn't always possible. So on The Undiscoverable page we have a list of things that teachers should know about, and be able to demonstrate. If you find some feature of the software incomprehensible, please add it to the list, and we will see what we can do for you and everybody else who runs into the same problem. Sometimes the answer is a click of the mouse away, but not always. We are, after all, introducing children to all of human knowledge. They will inevitably need help with much of it. It took all of our ancestors many years to get this far, so it is alright if children spend a few years hitting the highlights, and getting help to do it.

OLPC Project Help and Information

OLPC represents by far the largest Sugar deployments. For general help and information about the OLPC Project, please see these links at the OLPC Wiki:

Sugar glossary

There is a glossary with commonly used acronyms available here.

Communication and Forums

(See Sugar Labs/Communication channels for more details.)
This chat room starts in your browser. (Notice that Chat is on the top navigation bar of all pages of this wiki.)

Sugar Labs infrastructure

Former help sites

On these sites, you can find the description of some old problems, but they are no longer maintained by the Sugar Labs community:

Request help

If you have not found the answer you need here, try Request help.