Difference between revisions of "BugSquad/Triage Guide"

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To keep up to date with the recent discussion and developments we recommend joining the [http://lists.laptop.org/listinfo/sugar sugar mailing list]. We might create a separate list for the Bugsquad in the future.
 
To keep up to date with the recent discussion and developments we recommend joining the [http://lists.laptop.org/listinfo/sugar sugar mailing list]. We might create a separate list for the Bugsquad in the future.
  
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=== Read the Stock Responses ===
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The [[BugSquad/TriageGuide/StockResponses]] are general examples of the kinds of comments that triagers should add to bug reports. Please read them carefully. In most cases you can use one of them as a comment.
  
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=== Pick a bug ===
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Use the tracker to create a query http://dev.laptop.org/query. This for example creates a query for all open http://dev.laptop.org/query?status=assigned&status=new&status=reopened&component=sugar&order=priority&col=id&col=summary&col=status&col=owner&col=type&col=milestone sugar bugs].
  
 
[[Category:BugSquad]]
 
[[Category:BugSquad]]

Revision as of 05:04, 25 September 2008

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Bugsquad Triage Guide

Why bug triaging is helpful?

  • filter out duplications
  • verify that the information, needed by the developer to fix the bug, is present
  • verify that the bug is filed against the correct component
  • verify that the bug has the correct software version field

Maintainers duty

  • find out the priority of the bug
  • assign bug to a specific milestone

How to get up to speed

Create a trac account

Create a trac account at laptop.org.

Join the sugar mailing list

To keep up to date with the recent discussion and developments we recommend joining the sugar mailing list. We might create a separate list for the Bugsquad in the future.

Read the Stock Responses

The BugSquad/TriageGuide/StockResponses are general examples of the kinds of comments that triagers should add to bug reports. Please read them carefully. In most cases you can use one of them as a comment.

Pick a bug

Use the tracker to create a query http://dev.laptop.org/query. This for example creates a query for all open http://dev.laptop.org/query?status=assigned&status=new&status=reopened&component=sugar&order=priority&col=id&col=summary&col=status&col=owner&col=type&col=milestone sugar bugs].