Difference between revisions of "Infrastructure Team/Contacts"

Latest revision as of 07:34, 29 October 2020

Team Home · Join · Contacts · Resources · FAQ · Roadmap · To Do · Meetings

Team coordinator

Support and administrative requests

Please, do not cc multiple administrative contacts in the same email. If you do not receive an answer within 48 hours, please ping one of us by email or IRC.

User accounts: <accounts AT sugarlabs DOT org>; See also Service/Account

Sugar Labs web site and wiki: <webmaster AT sugarlabs DOT org>; See also Service/wiki

Git project hosting: <gitmaster AT sugarlabs DOT org>; See also Service/git

Sugar Planet: <planetmaster AT sugarlabs DOT org>; See also Sysadmin/Planet_syndication_request, Service/planet

DNS Management and Domains Registration: <hostmaster AT sugarlabs DOT org>; See also Service/Nameservers

Other requests: <sysadmin AT sugarlabs DOT org>

Team Contacts

Infrastructure Team mailing-list: https://lists.sugarlabs.org/listinfo/systems
IRC: #sugar on FreeNode or #sugar-systems on FreeNode

Services status

Notifications for planned service outages are posted ahead of time on our "It's An Education Project" (iaep) list (check the Mailing Lists page).

Sysadmin Contacts

For problems with a specific service (e.g. this wiki): consult the specific Service page for a list of sysadmin contacts
For problems with a server (e.g. sunjammer): consult the specific Machine page for a list of sysadmin contacts
For anything else: your friendly sysadmins can be contacted at <sysadmin AT sugarlabs DOT org>

Core admins

For urgent matters, the core Sugar Labs sysadmins are:

Bernie Innocenti, bernie_ on #sugar, PGP 0BE2781CFC7F1BA4
Alex Perez, MrBIOS on #sugar / FreeNode
Samuel Cantero, scg on #sugar
Sam Parkinson, samdroid on #sugar
Srevin Saju, srevinsaju on #sugar, PGP 1007816766D390D7

For any non-urgent business, preferably use the official administrative contacts instead of contacting any individual system administrator directly.

@@ Line 1: / Line 1: @@
-== Coordinator ==
+<noinclude>{{TeamHeader|Infrastructure Team}}</noinclude>
-{{:InfrastructureTeam/Coordinator}}
+{{TOCright}}
-=== Sysadmins ===
+== Team coordinator ==
+{{:Infrastructure Team/Coordinator}}
-[[Image:Barbeque computer.jpg]]
+== Support and administrative requests ==
+'''Please, do not cc multiple administrative contacts in the same email.''' If you do not receive an answer within 48 hours, please ping one of us by email or IRC.
-Your friendly sysadmins for <code>sugarlabs.org</code> can be contacted at <hostmaster ''at'' sugarlabs.org>.
+;User accounts
+:<accounts AT sugarlabs DOT org>
+:See also [[Service/Account]]
-The sysadmins are:
+;Sugar Labs web site and wiki
+:<webmaster AT sugarlabs DOT org>
+:See also [[Service/wiki]]
-* @solarsail
+;Git project hosting
-** [[User:Bernie|Bernie Innocenti]]
+:<gitmaster AT sugarlabs DOT org>
-** Ivan Krstic
+:See also [[Service/git]]
-** Noah Kantrowitz
-* @develer
+;Sugar Planet
-** [[User:Bernie|Bernie Innocenti]]
+:<planetmaster AT sugarlabs DOT org>
-** Stefano Fedrigo <aleph ''at'' develer.com>
+:See also [[Sysadmin/Planet_syndication_request]], [[Service/planet]]
-** Lorenzo Mancini <lmancini ''at'' develer.com>
-=== Mailing lists ===
+;DNS Management and Domains Registration
+:<hostmaster AT sugarlabs DOT org>
+:See also [[Service/Nameservers]]
-Hosted on '''solarsail'''.
+;Other requests
+:<sysadmin AT sugarlabs DOT org>
-Technical contact for mail and aliases: <postmaster ''at'' sugarlabs.org>.
+== Team Contacts ==
-The postmasters are:
-* Ivan Krstic
+* Infrastructure Team mailing-list: https://lists.sugarlabs.org/listinfo/systems
-* [[User:Bernie|Bernie Innocenti]]
+* [[Internet Relay Chat|IRC]]: [http://chat.sugarlabs.org #sugar on FreeNode] or [http://chat.sugarlabs.org #sugar-systems on FreeNode]
-=== Wiki and Web-related services ===
+== Services status ==
-Hosted on '''solarsail'''.
+Notifications for planned service outages are posted ahead of time on our
-Technical contact: <webmaster ''at'' sugarlabs.org>.
+"It's An Education Project" (iaep) list (check the [http://wiki.sugarlabs.org/go/Mailing_Lists#General_Lists Mailing Lists] page).
-The wikimasters and webmasters are:
+== Sysadmin Contacts ==
-* Helga Schmidt <helga ''at'' helgaschmidt.com>
+;For problems with a specific service (e.g. [[Service/wiki|this wiki]]): consult the specific [[Service]] page for a list of sysadmin contacts
-* Simon Dorner <office ''at'' simondorner.com>
+;For problems with a server (e.g. [[Machine/sunjammer|sunjammer]]): consult the specific [[Machine]] page for a list of sysadmin contacts
-* Bernie Innocenti <bernie ''at'' codewiz.org>
+;For anything else: your friendly sysadmins can be contacted at '''<sysadmin ''AT'' sugarlabs ''DOT'' org>'''
-=== Planet Sugar ===
+== Core admins ==
-URL: http://planet.sugarlabs.org
+For urgent matters, the core Sugar Labs sysadmins are:
-Hosted on '''solarsail'''
+* [[User:Bernie|Bernie Innocenti]], '''bernie_''' on [https://chat.sugarlabs.org/ #sugar], PGP [https://codewiz.org/pub/bernie_pgp_pubkey.asc 0BE2781CFC7F1BA4]
+* Alex Perez, '''MrBIOS''' on #sugar / FreeNode
-For requests regarding Planet Sugar, please contact <planetmaster ''at'' sugarlabs.org>.
+* [[User:Scg|Samuel Cantero]], '''scg''' on [http://chat.sugarlabs.org/ #sugar]
-The planet masters are:
+* [[User:SAMdroid|Sam Parkinson]], '''samdroid''' on [http://chat.sugarlabs.org/ #sugar]
+* [[User:Srevin03|Srevin Saju]], '''srevinsaju''' on [https://chat.sugarlabs.org/ #sugar], PGP [https://people.sugarlabs.org/~srevinsaju/pub/srevinsaju_pgp_key.asc 1007816766D390D7]
-* <ffm ''at'' cluenet.org>
+For any non-urgent business, preferably use the official administrative contacts instead of contacting any individual system administrator directly.
-* [[User:Bernie|Bernie Innocenti]]