Difference between revisions of "Infrastructure Team/Contacts"

Latest revision as of 07:34, 29 October 2020

Team Home · Join · Contacts · Resources · FAQ · Roadmap · To Do · Meetings

Team coordinator

Support and administrative requests

Please, do not cc multiple administrative contacts in the same email. If you do not receive an answer within 48 hours, please ping one of us by email or IRC.

User accounts: <accounts AT sugarlabs DOT org>; See also Service/Account

Sugar Labs web site and wiki: <webmaster AT sugarlabs DOT org>; See also Service/wiki

Git project hosting: <gitmaster AT sugarlabs DOT org>; See also Service/git

Sugar Planet: <planetmaster AT sugarlabs DOT org>; See also Sysadmin/Planet_syndication_request, Service/planet

DNS Management and Domains Registration: <hostmaster AT sugarlabs DOT org>; See also Service/Nameservers

Other requests: <sysadmin AT sugarlabs DOT org>

Team Contacts

Infrastructure Team mailing-list: https://lists.sugarlabs.org/listinfo/systems
IRC: #sugar on FreeNode or #sugar-systems on FreeNode

Services status

Notifications for planned service outages are posted ahead of time on our "It's An Education Project" (iaep) list (check the Mailing Lists page).

Sysadmin Contacts

For problems with a specific service (e.g. this wiki): consult the specific Service page for a list of sysadmin contacts
For problems with a server (e.g. sunjammer): consult the specific Machine page for a list of sysadmin contacts
For anything else: your friendly sysadmins can be contacted at <sysadmin AT sugarlabs DOT org>

Core admins

For urgent matters, the core Sugar Labs sysadmins are:

Bernie Innocenti, bernie_ on #sugar, PGP 0BE2781CFC7F1BA4
Alex Perez, MrBIOS on #sugar / FreeNode
Samuel Cantero, scg on #sugar
Sam Parkinson, samdroid on #sugar
Srevin Saju, srevinsaju on #sugar, PGP 1007816766D390D7

For any non-urgent business, preferably use the official administrative contacts instead of contacting any individual system administrator directly.

@@ Line 1: / Line 1: @@
-<noinclude>{{TeamHeader|InfrastructureTeam}}</noinclude>
+<noinclude>{{TeamHeader|Infrastructure Team}}</noinclude>
 {{TOCright}}
-== Coordinator ==
-{{:InfrastructureTeam/Coordinator}}
-=== Sysadmins ===
+== Team coordinator ==
+{{:Infrastructure Team/Coordinator}}
-Your friendly sysadmins for <code>sugarlabs.org</code> can be contacted at <hostmaster ''at'' sugarlabs.org>.
+== Support and administrative requests ==
-The sysadmins are:
+'''Please, do not cc multiple administrative contacts in the same email.''' If you do not receive an answer within 48 hours, please ping one of us by email or IRC.
-* @solarsail
+;User accounts
-** [[User:Bernie|Bernie Innocenti]]
+:<accounts AT sugarlabs DOT org>
-** Ivan Krstic
+:See also [[Service/Account]]
-** Noah Kantrowitz
-* @develer
+;Sugar Labs web site and wiki
-** [[User:Bernie|Bernie Innocenti]]
+:<webmaster AT sugarlabs DOT org>
-** Stefano Fedrigo <aleph ''at'' develer.com>
+:See also [[Service/wiki]]
-** Lorenzo Mancini <lmancini ''at'' develer.com>
-* @osuosl
+;Git project hosting
-** OSL Support <support ''at'' osuosl.org>
+:<gitmaster AT sugarlabs DOT org>
+:See also [[Service/git]]
-=== Wiki and Web-related services (Mediawiki) ===
+;Sugar Planet
+:<planetmaster AT sugarlabs DOT org>
+:See also [[Sysadmin/Planet_syndication_request]], [[Service/planet]]
-URL: http://sugarlabs.org/
+;DNS Management and Domains Registration
+:<hostmaster AT sugarlabs DOT org>
+:See also [[Service/Nameservers]]
-Hosted on '''solarsail'''.
+;Other requests
+:<sysadmin AT sugarlabs DOT org>
-Technical contact: <webmaster ''at'' sugarlabs.org>.
+== Team Contacts ==
-The wikimasters and webmasters are:
+* Infrastructure Team mailing-list: https://lists.sugarlabs.org/listinfo/systems
-* Ivan Krstic
+* [[Internet Relay Chat|IRC]]: [http://chat.sugarlabs.org #sugar on FreeNode] or [http://chat.sugarlabs.org #sugar-systems on FreeNode]
-* [[User:Bernie|Bernie Innocenti]]
-=== Mailing lists (Mailman) ===
+== Services status ==
-URL: http://lists.sugarlabs.org/
+Notifications for planned service outages are posted ahead of time on our
+"It's An Education Project" (iaep) list (check the [http://wiki.sugarlabs.org/go/Mailing_Lists#General_Lists Mailing Lists] page).
-Hosted on '''solarsail'''.
+== Sysadmin Contacts ==
-Technical contact for mail and aliases: <postmaster ''at'' sugarlabs.org>.
+;For problems with a specific service (e.g. [[Service/wiki|this wiki]]): consult the specific [[Service]] page for a list of sysadmin contacts
+;For problems with a server (e.g. [[Machine/sunjammer|sunjammer]]): consult the specific [[Machine]] page for a list of sysadmin contacts
+;For anything else: your friendly sysadmins can be contacted at '''<sysadmin ''AT'' sugarlabs ''DOT'' org>'''
-The postmasters are:
+== Core admins ==
-* Ivan Krstic
-* [[User:Bernie|Bernie Innocenti]]
-=== Bug Tracker (trac) ===
+For urgent matters, the core Sugar Labs sysadmins are:
-URL: http://dev.sugarlabs.org/
+* [[User:Bernie|Bernie Innocenti]], '''bernie_''' on [https://chat.sugarlabs.org/ #sugar], PGP [https://codewiz.org/pub/bernie_pgp_pubkey.asc 0BE2781CFC7F1BA4]
+* Alex Perez, '''MrBIOS''' on #sugar / FreeNode
-Hosted on '''solarsail'''.
+* [[User:Scg|Samuel Cantero]], '''scg''' on [http://chat.sugarlabs.org/ #sugar]
+* [[User:SAMdroid|Sam Parkinson]], '''samdroid''' on [http://chat.sugarlabs.org/ #sugar]
-The bugmasters are:
+* [[User:Srevin03|Srevin Saju]], '''srevinsaju''' on [https://chat.sugarlabs.org/ #sugar], PGP [https://people.sugarlabs.org/~srevinsaju/pub/srevinsaju_pgp_key.asc 1007816766D390D7]
-* Ivan Krstic
+For any non-urgent business, preferably use the official administrative contacts instead of contacting any individual system administrator directly.
-* [[User:Bernie|Bernie Innocenti]]
-=== Git project hosting (Gitorious) ===
-URL: http://git.sugarlabs.org/
-Hosted by '''OSL'''.
-Technical contact: <gitmaster ''at'' sugarlabs.org>.
-The gitmasters are:
-* Lance Albertson
-* [[User:Bernie|Bernie Innocenti]]
-* [[User:LFaraone|Luke Faraone]]
-=== Planet Sugar (planetplanet) ===
-URL: http://planet.sugarlabs.org/
-Hosted on '''solarsail'''
-For requests regarding Planet Sugar, please contact <planetmaster ''at'' sugarlabs.org>.
-The planet masters are:
-* Ivan Krstic
-* [[User:Bernie|Bernie Innocenti]]
-= We Care (tm) =
-[[Image:Barbeque computer.jpg]]
-[[Category:Contact]]