Difference between revisions of "Infrastructure Team/Contacts"

Latest revision as of 07:34, 29 October 2020

Team Home · Join · Contacts · Resources · FAQ · Roadmap · To Do · Meetings

Team coordinator

Support and administrative requests

Please, do not cc multiple administrative contacts in the same email. If you do not receive an answer within 48 hours, please ping one of us by email or IRC.

User accounts: <accounts AT sugarlabs DOT org>; See also Service/Account

Sugar Labs web site and wiki: <webmaster AT sugarlabs DOT org>; See also Service/wiki

Git project hosting: <gitmaster AT sugarlabs DOT org>; See also Service/git

Sugar Planet: <planetmaster AT sugarlabs DOT org>; See also Sysadmin/Planet_syndication_request, Service/planet

DNS Management and Domains Registration: <hostmaster AT sugarlabs DOT org>; See also Service/Nameservers

Other requests: <sysadmin AT sugarlabs DOT org>

Team Contacts

Infrastructure Team mailing-list: https://lists.sugarlabs.org/listinfo/systems
IRC: #sugar on FreeNode or #sugar-systems on FreeNode

Services status

Notifications for planned service outages are posted ahead of time on our "It's An Education Project" (iaep) list (check the Mailing Lists page).

Sysadmin Contacts

For problems with a specific service (e.g. this wiki): consult the specific Service page for a list of sysadmin contacts
For problems with a server (e.g. sunjammer): consult the specific Machine page for a list of sysadmin contacts
For anything else: your friendly sysadmins can be contacted at <sysadmin AT sugarlabs DOT org>

Core admins

For urgent matters, the core Sugar Labs sysadmins are:

Bernie Innocenti, bernie_ on #sugar, PGP 0BE2781CFC7F1BA4
Alex Perez, MrBIOS on #sugar / FreeNode
Samuel Cantero, scg on #sugar
Sam Parkinson, samdroid on #sugar
Srevin Saju, srevinsaju on #sugar, PGP 1007816766D390D7

For any non-urgent business, preferably use the official administrative contacts instead of contacting any individual system administrator directly.

@@ Line 1: / Line 1: @@
-<noinclude>{{ GoogleTrans-en | es =show | bg =show | zh-CN =show | zh-TW =show | hr =show | cs =show | da =show | nl =show | fi =show | fr =show | de =show | el =show | hi =show | it =show | ja =show | ko =show | no =show | pl =show | pt =show | ro =show | ru =show | sv =show }}{{TeamHeader|InfrastructureTeam}}</noinclude>
+<noinclude>{{TeamHeader|Infrastructure Team}}</noinclude>
+{{TOCright}}
-== Sysadmins ==
+== Team coordinator ==
+{{:Infrastructure Team/Coordinator}}
-* Bernardo Innocenti
+== Support and administrative requests ==
-* Ivan Krstic
-* Noah Kantrowitz
-== Backups ==
+'''Please, do not cc multiple administrative contacts in the same email.''' If you do not receive an answer within 48 hours, please ping one of us by email or IRC.
-We are considering a couple of possibilities:
+;User accounts
+:<accounts AT sugarlabs DOT org>
+:See also [[Service/Account]]
-* MIT provides a backup service for a few bucks per machine per month via Tivoli
+;Sugar Labs web site and wiki
-* Harvard Computer Society filer
+:<webmaster AT sugarlabs DOT org>
+:See also [[Service/wiki]]
-== Shell accounts ==
+;Git project hosting
+:<gitmaster AT sugarlabs DOT org>
+:See also [[Service/git]]
-Setup workload will be distributed between the sysadmins and a few members of the core team.
+;Sugar Planet
+:<planetmaster AT sugarlabs DOT org>
+:See also [[Sysadmin/Planet_syndication_request]], [[Service/planet]]
+;DNS Management and Domains Registration
+:<hostmaster AT sugarlabs DOT org>
+:See also [[Service/Nameservers]]
+;Other requests
+:<sysadmin AT sugarlabs DOT org>
+== Team Contacts ==
-==In Progress==
+* Infrastructure Team mailing-list: https://lists.sugarlabs.org/listinfo/systems
+* [[Internet Relay Chat|IRC]]: [http://chat.sugarlabs.org #sugar on FreeNode] or [http://chat.sugarlabs.org #sugar-systems on FreeNode]
-===Mailing lists===
+== Services status ==
-The lists are currently hosted at tema.lo-res.org (Aaron Kaplan <aaron at lo-res.org>), but we're going to move them to trinity at some point.
-For mail and aliases, write to postmaster@sugarlabs.org.
+Notifications for planned service outages are posted ahead of time on our
-The postmasters are:
+"It's An Education Project" (iaep) list (check the [http://wiki.sugarlabs.org/go/Mailing_Lists#General_Lists Mailing Lists] page).
-* Bernie Innocenti <bernie ''at'' codewiz.org>
+== Sysadmin Contacts ==
-* Stefano Fedrigo <aleph ''at'' develer.com>
-* Lorenzo Mancini <lmancini ''at'' develer.com>
-===Wiki and Web-related services===
+;For problems with a specific service (e.g. [[Service/wiki|this wiki]]): consult the specific [[Service]] page for a list of sysadmin contacts
-For Wiki and web services, write to webmaster@sugarlabs.org.
+;For problems with a server (e.g. [[Machine/sunjammer|sunjammer]]): consult the specific [[Machine]] page for a list of sysadmin contacts
-The Wikimasters and Webmasters are:
+;For anything else: your friendly sysadmins can be contacted at '''<sysadmin ''AT'' sugarlabs ''DOT'' org>'''
-* Helga Schmidt <helga ''at'' helgaschmidt.com>
+== Core admins ==
-* Simon Dorner <office ''at'' simondorner.com>
-* Bernie Innocenti <bernie ''at'' codewiz.org>
-===Planet Sugar===
+For urgent matters, the core Sugar Labs sysadmins are:
-Planet Sugar is located at http://planet.sugarlabs.org
-For requests regarding Planet Sugar, please contact planetmaster@sugarlabs.org.
+* [[User:Bernie|Bernie Innocenti]], '''bernie_''' on [https://chat.sugarlabs.org/ #sugar], PGP [https://codewiz.org/pub/bernie_pgp_pubkey.asc 0BE2781CFC7F1BA4]
-The planet masters are:
+* Alex Perez, '''MrBIOS''' on #sugar / FreeNode
+* [[User:Scg|Samuel Cantero]], '''scg''' on [http://chat.sugarlabs.org/ #sugar]
-* Firefoxman <ffm ''at'' cluenet.org>
+* [[User:SAMdroid|Sam Parkinson]], '''samdroid''' on [http://chat.sugarlabs.org/ #sugar]
-* Bernie Innocenti <bernie ''at'' codewiz.org>
+* [[User:Srevin03|Srevin Saju]], '''srevinsaju''' on [https://chat.sugarlabs.org/ #sugar], PGP [https://people.sugarlabs.org/~srevinsaju/pub/srevinsaju_pgp_key.asc 1007816766D390D7]
+For any non-urgent business, preferably use the official administrative contacts instead of contacting any individual system administrator directly.
-===Sysadmins===
-Your friendly sysadmins for <code>sugarlabs.org</code> can be contacted at <hostmaster ''at'' sugarlabs.org>.
-The sysadmins are:
-* Bernie Innocenti <bernie ''at'' codewiz.org>
-* Stefano Fedrigo <aleph ''at'' develer.com>
-* Lorenzo Mancini <lmancini ''at'' develer.com>