Difference between revisions of "Infrastructure Team/Contacts"

Latest revision as of 07:34, 29 October 2020

Team Home · Join · Contacts · Resources · FAQ · Roadmap · To Do · Meetings

Team coordinator

Support and administrative requests

Please, do not cc multiple administrative contacts in the same email. If you do not receive an answer within 48 hours, please ping one of us by email or IRC.

User accounts: <accounts AT sugarlabs DOT org>; See also Service/Account

Sugar Labs web site and wiki: <webmaster AT sugarlabs DOT org>; See also Service/wiki

Git project hosting: <gitmaster AT sugarlabs DOT org>; See also Service/git

Sugar Planet: <planetmaster AT sugarlabs DOT org>; See also Sysadmin/Planet_syndication_request, Service/planet

DNS Management and Domains Registration: <hostmaster AT sugarlabs DOT org>; See also Service/Nameservers

Other requests: <sysadmin AT sugarlabs DOT org>

Team Contacts

Infrastructure Team mailing-list: https://lists.sugarlabs.org/listinfo/systems
IRC: #sugar on FreeNode or #sugar-systems on FreeNode

Services status

Notifications for planned service outages are posted ahead of time on our "It's An Education Project" (iaep) list (check the Mailing Lists page).

Sysadmin Contacts

For problems with a specific service (e.g. this wiki): consult the specific Service page for a list of sysadmin contacts
For problems with a server (e.g. sunjammer): consult the specific Machine page for a list of sysadmin contacts
For anything else: your friendly sysadmins can be contacted at <sysadmin AT sugarlabs DOT org>

Core admins

For urgent matters, the core Sugar Labs sysadmins are:

Bernie Innocenti, bernie_ on #sugar, PGP 0BE2781CFC7F1BA4
Alex Perez, MrBIOS on #sugar / FreeNode
Samuel Cantero, scg on #sugar
Sam Parkinson, samdroid on #sugar
Srevin Saju, srevinsaju on #sugar, PGP 1007816766D390D7

For any non-urgent business, preferably use the official administrative contacts instead of contacting any individual system administrator directly.

@@ Line 1: / Line 1: @@
-<noinclude>{{ GoogleTrans-en | es =show | bg =show | zh-CN =show | zh-TW =show | hr =show | cs =show | da =show | nl =show | fi =show | fr =show | de =show | el =show | hi =show | it =show | ja =show | ko =show | no =show | pl =show | pt =show | ro =show | ru =show | sv =show }}{{TeamHeader|InfrastructureTeam}}</noinclude>
+<noinclude>{{TeamHeader|Infrastructure Team}}</noinclude>
+{{TOCright}}
-===Sysadmins===
+== Team coordinator ==
-Your friendly sysadmins for <code>sugarlabs.org</code> can be contacted at <hostmaster ''at'' sugarlabs.org>.
+{{:Infrastructure Team/Coordinator}}
-The sysadmins are:
+== Support and administrative requests ==
-@develer
-* Bernie Innocenti <bernie ''at'' codewiz.org>
-* Stefano Fedrigo <aleph ''at'' develer.com>
-* Lorenzo Mancini <lmancini ''at'' develer.com>
-@solarsail
-* Bernie Innocenti
-* Ivan Krstic
-* Noah Kantrowitz
+'''Please, do not cc multiple administrative contacts in the same email.''' If you do not receive an answer within 48 hours, please ping one of us by email or IRC.
-===Mailing lists===
+;User accounts
-The lists are currently hosted at tema.lo-res.org (Aaron Kaplan <aaron at lo-res.org>), but we're going to move them to trinity at some point.
+:<accounts AT sugarlabs DOT org>
+:See also [[Service/Account]]
-For mail and aliases, write to postmaster@sugarlabs.org.
+;Sugar Labs web site and wiki
-The postmasters are:
+:<webmaster AT sugarlabs DOT org>
+:See also [[Service/wiki]]
-* Bernie Innocenti <bernie ''at'' codewiz.org>
+;Git project hosting
-* Stefano Fedrigo <aleph ''at'' develer.com>
+:<gitmaster AT sugarlabs DOT org>
-* Lorenzo Mancini <lmancini ''at'' develer.com>
+:See also [[Service/git]]
-===Wiki and Web-related services===
+;Sugar Planet
-For Wiki and web services, write to webmaster@sugarlabs.org.
+:<planetmaster AT sugarlabs DOT org>
-The Wikimasters and Webmasters are:
+:See also [[Sysadmin/Planet_syndication_request]], [[Service/planet]]
-* Helga Schmidt <helga ''at'' helgaschmidt.com>
+;DNS Management and Domains Registration
-* Simon Dorner <office ''at'' simondorner.com>
+:<hostmaster AT sugarlabs DOT org>
-* Bernie Innocenti <bernie ''at'' codewiz.org>
+:See also [[Service/Nameservers]]
-===Planet Sugar===
+;Other requests
-Planet Sugar is located at http://planet.sugarlabs.org
+:<sysadmin AT sugarlabs DOT org>
-For requests regarding Planet Sugar, please contact planetmaster@sugarlabs.org.
+== Team Contacts ==
-The planet masters are:
-* Firefoxman <ffm ''at'' cluenet.org>
+* Infrastructure Team mailing-list: https://lists.sugarlabs.org/listinfo/systems
-* Bernie Innocenti <bernie ''at'' codewiz.org>
+* [[Internet Relay Chat|IRC]]: [http://chat.sugarlabs.org #sugar on FreeNode] or [http://chat.sugarlabs.org #sugar-systems on FreeNode]
+== Services status ==
+Notifications for planned service outages are posted ahead of time on our
+"It's An Education Project" (iaep) list (check the [http://wiki.sugarlabs.org/go/Mailing_Lists#General_Lists Mailing Lists] page).
+== Sysadmin Contacts ==
+;For problems with a specific service (e.g. [[Service/wiki|this wiki]]): consult the specific [[Service]] page for a list of sysadmin contacts
+;For problems with a server (e.g. [[Machine/sunjammer|sunjammer]]): consult the specific [[Machine]] page for a list of sysadmin contacts
+;For anything else: your friendly sysadmins can be contacted at '''<sysadmin ''AT'' sugarlabs ''DOT'' org>'''
+== Core admins ==
+For urgent matters, the core Sugar Labs sysadmins are:
+* [[User:Bernie|Bernie Innocenti]], '''bernie_''' on [https://chat.sugarlabs.org/ #sugar], PGP [https://codewiz.org/pub/bernie_pgp_pubkey.asc 0BE2781CFC7F1BA4]
+* Alex Perez, '''MrBIOS''' on #sugar / FreeNode
+* [[User:Scg|Samuel Cantero]], '''scg''' on [http://chat.sugarlabs.org/ #sugar]
+* [[User:SAMdroid|Sam Parkinson]], '''samdroid''' on [http://chat.sugarlabs.org/ #sugar]
+* [[User:Srevin03|Srevin Saju]], '''srevinsaju''' on [https://chat.sugarlabs.org/ #sugar], PGP [https://people.sugarlabs.org/~srevinsaju/pub/srevinsaju_pgp_key.asc 1007816766D390D7]
+For any non-urgent business, preferably use the official administrative contacts instead of contacting any individual system administrator directly.